FAQ
Everything you need to know about ordering, shipping, returns, materials and care.
If your question is not here, write to us at contact@decideurclothing.com.
MATERIALS, CRAFTSMANSHIP & CERTIFICATION
Our T-shirts are made from long-staple cotton jersey; the grey melange pieces use an engineered cotton blend for shape retention. Exotic pieces are made from Niloticus crocodile leather, lined in lambskin Napa.
Material is not chosen for trend, but for presence.
Our T-shirts are made from long-staple cotton jersey; the grey melange pieces use an engineered cotton blend for shape retention. Exotic pieces are made from Niloticus crocodile leather, lined in lambskin Napa.
Material is not chosen for trend, but for presence.
Customization applies to our exotic leather pieces. You choose the patina colour from the full spectrum, and the hardware finish on request. Everything is then executed by hand by Mr. Dapper in his atelier.
Because the patina is applied by hand, no two pieces come out the same. That is not a flaw in the process — it is the process.
Niloticus crocodile is listed under CITES, the international convention regulating trade in protected species. Our exotic leather is sourced by our atelier partner through this framework, and the required documentation accompanies each piece.
We do not compromise on origin.
Every limited piece carries a mark of its edition — the form varies with the piece.
Exotic leather pieces are delivered with an official Mr. Dapper × DÉCIDEUR certificate of authenticity and are covered by a Swiss quality warranty. They are handcrafted and patina-finished by Mr. Dapper in his atelier in Lucerne — one craftsman, one pair of hands, start to finish.
Leather evolves with time. Proper care keeps its structure and depth.
Leather goods. Store away from direct sunlight and heat. Wipe with a dry, soft cloth after use. Where a care set is included, apply the cream sparingly two to three times a year and finish with the polishing cloth. Avoid prolonged exposure to water; if the leather gets wet, let it dry naturally at room temperature — never with a heat source. Do not use solvents or alcohol-based cleaners.
Garments with leather details. Professional leather cleaning only. Do not machine wash.
Manufacturing defects are covered by statutory warranty. If something is wrong with your piece, write to contact@decideurclothing.com with photos and we will look at it.
Damage resulting from use, wear or care that departs from the instructions is not covered. Exotic leather in particular responds to heat, water and solvents — the care notes on each product page are there for a reason.
Yes. Exotic leather pieces can be returned to the atelier for repair or for a patina refresh — the same hands that made it, working on it again.
Write to contact@decideurclothing.com with photos of the piece. We will tell you what is possible, what it costs and how long it takes.
Orders & Availability
Yes. Every piece is produced in a capped run and never repeated. When a size sells out, it does not come back — and when a piece sells out, it is gone.
This is not a sales tactic. It is the consequence of how the pieces are made.
Ready-to-wear pieces cannot be reserved. Availability is live — what you see in the shop is what exists.
All crocodile and patina-finished leather pieces are made to order. Each is produced individually after your enquiry is reviewed and accepted; production times are stated on the product page.
To hear about new pieces before they go public, join the DÉCIDEUR Society.
You receive a confirmation email immediately after checkout, with your order number and summary.
A second email follows when your piece ships, with tracking. For made-to-order pieces, you hear from us when production is complete and the piece is ready to leave the atelier.
If no confirmation arrives within an hour, check your spam folder and then write to contact@decideurclothing.com.
No. What sells out does not come back, in any size.
New pieces are released instead — the Society hears about them first.
Shipping & Delivery
Worldwide.
Swiss Post within Switzerland, and established local delivery partners within the EU.
Shipping fees are shown at checkout and depend on destination. Return shipping is at the customer's cost.
Orders are dispatched within 1–2 business days. Switzerland: approx. 2–5 business days. EU: approx. 4–10 business days.
Made-to-order pieces are produced individually — the production time on the product page applies before dispatch.
Every limited piece carries a mark of its edition — the form varies with the piece. Selected pieces arrive in the DÉCIDEUR Vault Box.
Yes. You receive a tracking link by email as soon as your piece ships.
Yes for deliveries within Switzerland and the EU. Import duties and taxes are covered by DÉCIDEUR — nothing to pay on receipt.
Returns & Exchanges
Yes, within 14 days of receipt, unworn and in its original condition. Return shipping is at your cost; we recommend a tracked service.
Made-to-order and customized pieces — including all crocodile and patina-finished leather — are excluded from the right of withdrawal, since each is produced individually for you.
Write tocontact@decideurclothing.comwith your order number. We send you the return address and instructions. Once the piece arrives and has been checked, the refund goes back to your original payment method.
It is yours. What you do with it afterwards is your decision.
Payment
Credit cards (Visa, Mastercard, American Express), Apple Pay, Google Pay, PayPal, Bancontact, Przelewy24, UnionPay and bank transfer (prepayment).
Prices are shown and charged in Swiss francs (CHF). If your card is in another currency, your bank applies its own exchange rate.
Yes. All transactions are SSL-encrypted and handled by certified payment providers. We never see or store your card details.
Contact & Support
By email atcontact@decideurclothing.com, through the contact form, or by direct message on Instagram. For orders, include your order number.
Within 1–2 business days. Enquiries about made-to-order and exotic leather pieces are reviewed individually and may take longer.

